|Free delivery for order over RM450 within Peninsular Malaysia|
|Delivery Option||Location||Charges Applicable||Feature Delivery|
|Standard Delivery||Within Klang Valley||RM20 Flat Rate||Arrival within 2-5 working days. (Tracking number will be provided via WhatsApp once posted)|
|Beyond Klang Valley||RM30 Flat Rate|
|Express Delivery||Within Klang Valley||RM40 Flat Rate||Same-Day Delivery Order must be placed before 4pm, arrival by Monday to Sunday 11am - 6pm. (Please notify customer service and we will proceed accordingly)|
In case of any unexpected delays due to bad weather, floods, or events out of our control, our customer service team will strive to communicate promptly to all affected customers.
Our Customer Service Representative will provide tracking code via WhatsApp.
If you or no one is available to receive the order(s), we will be in touch to schedule a second delivery. Additional delivery charges may incur.
If you have already checked out and would like to change the delivery address, contact our customer service team at +6016 9562 840 (Joyce - CHN) / +6011 7242 5712 (Chris - ENG) or email email@example.com as soon as possible; we will try our best to rearrange the scheduled delivery.
If the rearrangement is unsuccessful, it will be considered a new delivery. We will inform you of any additional delivery costs that might be incurred, and your order will be redelivered pending your approval.
We do not deliver to and within the vicinity of the following areas:
We currently do not deliver to East Malaysia and countries outside of Malaysia.
Please get in touch with our customer service team at +6016 9562 840 (Joyce - CHN) / +6011 7242 5712 (Chris - ENG) or email firstname.lastname@example.org; we will arrange for a replacement upon verifying your claims.