Privacy Policy

When you interact with our online store or place an order, we may collect:

Personal Information: Name, email address, phone number, billing and shipping addresses.

Payment Information: Credit/debit card details, FPX banking information, eWallet details, and other payment methods. All payment information is processed securely through trusted third-party payment providers.

Order Details: Products purchased, delivery instructions, and order history.

We use your data to:

• Process and deliver your orders.
• Provide instant alcohol delivery and customer support.
• Verify your age to comply with Malaysian liquor laws.
• Send updates about promotions, discounts, and new arrivals (only if you subscribe).
• Improve website functionality, security, and user experience.

We do not sell your personal data. We only share your information with:

• Payment Providers: To process secure and encrypted transactions.
• Delivery Partners: To fulfill orders across West Malaysia efficiently and accurately.
• Legal or Regulatory Authorities: Where disclosure is required by law or to comply with legal obligations.
• Send updates about promotions, discounts, and new arrivals (only if you subscribe).

We adopt strict technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

All payments are handled using secure, encrypted systems by licensed financial service providers.

Our website uses cookies to:

• Improve loading speed and navigation
• Analyze site traffic
• Personalize offers and recommendations

You may choose to disable cookies in your browser settings, but certain features may not function correctly.

Mr. Chow Liquor Store strictly serves individuals aged 21 and above.

By using our website or placing an order, you confirm that you meet the legal drinking age in Malaysia.

We may update this Privacy Policy periodically to reflect changes in our business, services, or legal requirements. Any updates will be posted on this page with a revised effective date.