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Payments / Refunds

Payments / Refunds

Available Payment Methods

We accept:
✅ Credit / Debit Card
✅ Online Banking (FPX)
✅ E-Wallets (Boost, GrabPay, TnG, etc.)

Refunds via Stripe

If need refund, here’s how we pay you back:
  • Stripe payments → refund back to your original card. Timing depends on your bank, usually 5–10 days.
  • Manual bank-in → we TT back to your account within 5 working days.

Cash On Delivery

COD not available. Follow the methods above can already!

Change or Cancel? Quickly Tell Us

If got change of heart, contact Joyce ((+60)16-9562 840) or email us at [email protected] before we ship out!

Got Problem with Your Order?

  • All products final sale: No return unless broken bottle or wrong order.
  • Complain must be fast: Call us within 48 hours or consider it your lucky!

* Ask management if you’d like to refund. We look case by case, special case got special treatment.
* Some items will be pricey cause they need extra care during delivery. If need to pay extra for this, we’ll let you know.