Payments / Refunds
Available Payment Methods
We accept:
âś… Credit / Debit Card
âś… Online Banking (FPX)
âś… E-Wallets (Boost, GrabPay, TnG, etc.)
Refunds via Stripe
If need refund, here’s how we pay you back:
- Stripe payments → refund back to your original card. Timing depends on your bank, usually 5–10 days.
- Manual bank-in → we TT back to your account within 5 working days.
Cash On Delivery
COD not available. Follow the methods above can already!
Change or Cancel? Quickly Tell Us
If got change of heart, contact Joyce ((+60)16-9562 840) or email us at [email protected] before we ship out!
Got Problem with Your Order?
- All products final sale: No return unless broken bottle or wrong order.
- Complain must be fast: Call us within 48 hours or consider it your lucky!
* Ask management if you’d like to refund. We look case by case, special case got special treatment.
* Some items will be pricey cause they need extra care during delivery. If need to pay extra for this, we’ll let you know.


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